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What’s in your Electronic Medical Record?
In the age of the internet and rapid developments of information technology, the way we view, edit, and exchange documents is changing and becoming more and more advanced. The medical world is no exception to this as medical records are now becoming known as electronic medical records or EMR’s. If you are one who is somewhat unfamiliar with electronic medical records, then this article is for y. . .
Get Angry And Then Get Results
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 510Summary: Many leadership situations are emotionally-charged, w. . .
Improve Your Income
We all want to improve our top line - our income - be it our salary or business profits. Here are the 5 Ways to make it happen: 1. You need to figure out what you want, and don't settle for anything less without a struggle. Build a fortress around your desires. Figure out how badly you want it. Figure out how you are going to get it. Form a plan and reward yourself along the journey. The differ. . .
In Leadership, Good Enough Is Pretty Bad
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 331Summary: Having a "good enough" attitude is a serious stumblin. . .
Groove Network. Good, but how good?
If you are in a business that passes documents around to be reviewed and edited over and over before they are ready to be posted for advertising or for a client, then you have probably already heard of a software solution to help keep your "floating" documents organized from Groove Network. You may not be aware that there is another option out there. In this article you will be presented with s. . .
How Puppy Training Can Help Your Business
As leaders we always want to improve the performance of our organization. To improve we must release the creativity in our employees, leaders must get involved in their employees’ work. Not everyone knows how to do this, but maybe it isn’t all that different than training a puppy. Following are common themes used in training puppies.Have a proper kennel, it should not be too large, just enough. . .
3 Tests to Hire the Best
Question: What’s the easiest, cheapest and quickest way to have profitable, productive, and honest employees?Answer: Hire profitable, productive, honest people!Unfortunately, managers often hire underachievers or losers. Fortunately, pre-employment tests give managers a simple-to-use, quick, customizable way to hire the best.Only 1 Reason to Screen ApplicantsThe sole reason to assess applicants. . .
"He Hate Me": Turning Their Bad Attitude Into Your Great Results
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 1400Summary: "He Hate Me" is one of the most famous nicknames in . . .
Employees - Treat them the way they Expect to be Treated
When you have to deal with one of your team who'scomplaining to you, rather than allowing your negativeprogrammes to take over, get your thinking part in gear andtry to see the situation the way they see it. You don'tnecessarily have to agree with them but perhaps you canempathise with their point of view.The successful manager thinks about the people they have todeal with, is sensitive to how . . .
Projects and Operations: An Amicable Separation
IntroductionProjects and Operations are quite distinct sets of activities that, when mixed, can cause unnecessary havoc with the management of each. They have different resourcing requirements, require different management styles and have different objectives. Projects are time-constrained and initiate change. Operations are ongoing and suffer change, sometimes unwillingly...This short paper is. . .
Issue Management Methodology for Tracking Project Issues
1. What is an Issue?rrrAn issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality of deliverables and the cost of production.rrSome projects are ongoing and the definition of an issue is a little different. A help desk defines an issue as a request for help that requires a r. . .
Hollander Consultants Symposium Sets Standard for Client Delivery
Hollander Consultants Symposium Sets Standard for Client DeliveryCLEARWATER BEACH, FL: Hollander Consultants is holding its annual Florida symposium in Clearwater Beach with over 350 people in attendance. Doctors of veterinary, dentistry and optometry are being given useable and workable tools to help their patients and clients achieve better care and excellent service.Hollander Consultants’ c. . .
A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns ...
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 660Summary: Most leaders eventually have to contend with people w. . .
Rapport - How to Build it with Your Team
I've often heard managers say - "My door is always open,come and talk to me anytime."You have to accept the fact that your team won't always dothat. They might not want to bother you or they may feelthat they should know the answers to their questions andthey'll look stupid if they ask. And how many times havethey approached you and you've been on the phone or "toobusy?" It's your job to get ou. . .
Outcomes - That's What You Need to Focus on
Successful business owners and managers need to be veryclear about what outcomes they want. Whether you call them goals, objectives or targets, theseare the factors that you're ultimately judged on. Outcomes determine whether your business is a success or afailure. If you're an employed manager, you'll find them in your jobdescription or contract and I'm sure your boss willconcentrate on them a. . .
The Ten Pillars of Leadership and Business Development
Leadership is any influence relationship that brings about change…this can be a teacher/student relationship, a parent/child relationship, a politician/citizen relationship, a business owner/employee relationship, a community leader/volunteer relationship and peer/peer relationship. These ten guiding principles can support leaders in becoming trusted by their followers and for withstanding the . . .
People - You Can't Make Them What They're Not
Many business people and managers are spending too much timetrying to change the underperforming people who work forthem. They seem to believe that if they train people - tell themwhat to do or even threaten them with the sack - then theperformance level will go up. The successful manager concentrates on developing thestrengths of his team members - not trying to correct theirweaknesses. Someti. . .
Hollander Consultants Gears Up For Largest Symposium in Three Years
Hollander Consultants Gears Up For Largest Symposium in Three YearsOver 350 People Expected in FloridaPortland, OR: Hollander Consultants Florida Symposium is poised to break attendance records over the last three years of Hollander symposia. The Hollander Consultants Florida Symposium will be held at the Sheraton Sand Key Resort in Clearwater Beach from March 17 to March 19.Eric Korb, Hollande. . .
Agendas Make Meetings Productive
Meetings take up time and effort, so they need to be very productive. And one aspect worthy of special focus is how well you organise your meetings. Using a great agenda does just that.rrHaving a meeting agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the meeting process. Delivering an efficiency and effectiveness which makes. . .
How to Command the Respect of Your Team
When I was a child my father would take me ice fishing withhim and his buddies. I remember very clearly the firsttime he took me out on the ice. I was so excited to beincluded in his fishing trip that I couldn’t sleep theentire night prior.So at 4:00am when my father came into the room to wake me,he was a little surprised to find me wide eyed and full ofenergy. When we got out onto the frozen . . .
Communicate and Prosper
How much has poor communication cost your company in the past twelve months? Chances are, you have no idea. Chances are even better it's a lot more than you can afford.But you won’t find the numbers in the financial statements or year-end departmental reports. Nothing shows up saying "lost productivity due to miserable meetings" or "missed business opportunities through sorry selling skills" or. . .
A Lasting Leadership Lesson: George Washington's Greatest Leadership Talk
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 745Summary: The most important victory of the Revolutionary War w. . .
7 Tips for Growing Your Business You Do Not Want to Ignore:
Growing companies must always be ready for the next challenge. If you fail in meeting critical business challenges you will not grow. Challenges often require some type of breakthrough. But do not be misled. A business breakthrough does not have to be something no one has thought of – it just needs to be a solution to your problem that you can act on now. Breakthroughs may involve simply findin. . .
Employee Motivation - Get The Basics Right First
To motivate your people, it is vital that you start off with understanding that there are some things that need to be fixed first, before you can get on with the above the line actions which develop a strong and engaged culture.There are eight things you need to do.Building a team of motivated people in your business is vital to get the very best results, but so many managers focus on the 'ra-. . .
Improve Your Bottom Line, Benefit From Employee Ideas
Customers want our products and services to be better, delivered faster, and produced less expensively. This means that everything we do needs to be improved. To stay competitive in this world we have to be better then we were last year and we should be prepared to be better next year. We must continuously improve. Engaged employees can show us the way. All employees can be thinking about how . . .
Present your statistics in context for more impact
“I didn’t have 3000 pairs of shoes. I had only 1600 pairs.”—Imelda MarcosEverything’s relative. A million dollars sounds like a lot of money to someone who makes an average salary, but it’s a drop in the bucket to a Warren Buffett or a Bill Gates. Running a hundred metres in a few seconds seems like a miracle to ordinary mortals, but a track and field athlete will work hard to shave even more o. . .
Tales from the Corporate Frontlines: Work Ethics and the Customer
This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational behaviors. At a high level, . . .
How to Leverage Your Strengths for Peak Performance
Ask almost any business leader how to most effectively develop people and build teamwork and you’ll hear, “tap into employees’ strengths.” Yet when it comes to their own careers, many managers still focus the majority of their personal development efforts on shoring up areas of weakness. Sometimes this is due to well meaning critiques by superiors. Other times managers moving up the career l. . .
Medical Collection. How Organized is your office?
At one time or another, all of us have experienced the frustration of waiting in a doctor's office. It seems as though every time we go to see the doctor or the dentist we end up having to wait for a ridiculous amount of time, and then when we finally do get in, we are only "treated" for a few minutes and then sent on our way. I have always wondered why that is the case. If the doctor is only s. . .
Meaningful Diversity: Creating Cultures of Inclusion
As you look around your workplace do you see a too comfortable “sameness” in the faces present? Are you able to make decisions almost too quickly because you’re all “on the same page?” Do you find yourself doing things the same way and getting the same, or even diminishing, results? Same, safe, easy, comfortable, nice, and good will never get you further down your road to innovation, excitement. . .
Unlock the Hidden Creativity of Your Employees
To release creativity in employees, managers must get involved in their employees’ work. Look at each employee as if he or she is the expert on the job and tap into their creative energy.We’ve learned that we can use the energy of the wind and the sun. We’ve also learned to harness energy stored in the form of coal and oil. Creative energy, like any other kind of energy, can be harnessed and ma. . .
7 Strategies for Sustained Innovation
The need for constant reinvention is a given in today’s business environment. And while a breakthrough product or concept can catapult an organization ahead of its competitors, in these fast-paced times, that advantage is often short-lived. While major product or service breakthroughs make headlines, it’s the steady incremental innovations made by employees every day that give an organization . . .
Find the Right Coach: 9 Guidelines for Executives
Find the Right Coach:Nine Guidelines for Executives It seems that coaches are everywhere these days. Senior Executives are hiring executive consultants in increasing numbers, and for a wider variety of reasons. In the past, coaching was viewed primarily as a remedial tool for executives whose careers were skidding. Today more and more leaders use coaches on a consultative basis, for everything. . .
The ‘Leader's Fallacy' May Prove Howard Dean's Undoing.
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.comWord count: 475Summary: Howard Dean may fail at achieving the goals he has se. . .
7 Myths That Make Meetings Miserable
Myth 1: Executives belong in meetings.Although the demands of business cause executives to attend more meetings than other professionals, executives need to avoid meetings. Top management is responsible for vision, strategy, plans, and communication. That means executives should spend most of their time thinking, learning, planning, and communicating. Inefficient, ineffective meetings waste the. . .
Ten Top Performance Management Tips
Sadly, Performance Management has got itself a bad reputation. Dreaded by those on the receiving end and considered an unproductive chore by the manager, the value and benefits have been lost. But there is another way and here are Ten Tips to help. Talk to Your People OftenBy building a great relationship with your people you will bring trust, honesty and information. This gives you a head sta. . .
5 OVERLOOKED WAYS TO HIRE WINNERS
Here is a true story. My dentist did a “clinical” evaluation of my teeth. That is his fancy way to say he looked in my mouth and starred at my teeth with his own two eyes. He found no cavities in his “clinical” evaluation. I felt happy and relieved!But then he took a quick x-ray. Lo-&-behold, the x-ray immediately spotted a cavity hiding under one of my fillings!! In other words, what you see i. . .
Direct Mail your money
I did a quick, very unscientific survey of 25 of my friends. I asked them to put the mail that they do not open or read in a specific trash bag. At the end of one week they gave it to me to be weighed. Guess how much the bag weighed? Remember, most mail is a fraction of an ounce. 63.4.....not ounces....lbs! Something is wrong with this picture! That's like 2 1/2 pounds per person per week! Hol. . .
Builders Beware
Builders Beware by Danny TangrediConsidering Building Your Own Software Solution – Read This First!Every now and again a shop owner decides to take on the challenge of building an estimating/business management system from scratch. The one’s I have come across usually have a little bit of technical knowledge, maybe some previous program writing experience, and that friend/employee who assures t. . .
Effective Meetings Begin With a Real Agenda
Everyone knows that an agenda is the key to an effective meeting. But an agenda that consists of a list of nouns, such as budget, software, and picnic, is useless. Here’s how to prepare a real agenda that puts you in control of the meeting.1) Goal. Every real agenda begins with a goal that describes the result wanted at the end of the meeting, such as: find a way to reduce travel costs by 10%. . . .
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